Cancellation Policy

Cancellation Policy

At Oklisea Store, we understand that plans can change. Our cancellation policy is designed to provide flexibility while ensuring timely processing of your handmade charm orders.

How to Cancel an Order

If you need to cancel an order, please contact us as soon as possible. Orders can only be canceled if they have not yet been processed or shipped.

Cancellation Requests

To request a cancellation, please reach out to our customer service team:

When submitting a cancellation request, kindly include your order number and the reason for cancellation.

Cancellation Timeframe

If you request to cancel your order within 24 hours of placing it, we will cancel it and issue a full refund.

Custom Orders

Please note that custom-made charm products are non-cancellable once the production process has started. We encourage you to double-check all details before finalizing any custom orders.

Refunds for Canceled Orders

Refunds for canceled orders will be processed within 7-10 business days and will be credited to the original payment method used during the purchase.

Contact Us

If you have any questions or need assistance with canceling an order, feel free to contact us:

Thank you for choosing Oklisea Store. We value your business and are here to assist with any concerns.